7 best AI Tool's for IT Professionals (2024)
1. Rasa
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Forget generic chatbots. Rasa empowers IT professionals to build bespoke conversational AI solutions tailored to the unique needs of modern digital businesses. Trusted by multinationals worldwide, Rasa leverages cutting-edge AI to craft natural, engaging experiences that delight customers and empower employees. In 2024, it stands out as the premier AI software for IT pros seeking to elevate their digital game.
Features:
•Open-source conversational AI platform.
•They have NLU capabilities, dialogue management capability.
•Machine learning functionality.
Pricing:
•Free
•Custom pricing based on needs
Pro features:-
•High customization and control.
•Suitable for creating advanced and customized chatbots.
2. Atera
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Taming the chaos of complex IT environments is a constant battle for IT teams. Juggling infrastructure monitoring, support tickets, and security can feel like an impossible juggling act. Enter Atera, the AI-powered hero that swoops in to bring order to the madness. Atera's total IT convergence management unifies all your tech needs into one seamless platform, making it one of the top AI tools for IT.
Features:
•Professional Services
•Automation and Remote Access.
•Tools like patch management, automation and reporting are used.
Pricing:
Professional: $139 per month
Expert: $159 per month
Master: $179 per month
3. ServiceDesk Plus
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ServiceDesk Plus is a comprehensive IT service management (ITSM) software that enables organizations to effectively manage their IT infrastructure. It offers a wide range of features, including incident management, problem management, change management, asset management, and more. With its user-friendly interface and customizable workflows, ServiceDesk Plus streamlines IT operations and enhances productivity. Its integrated ITIL capabilities and automation tools help organizations deliver high-quality IT services. ServiceDesk Plus also provides insightful reports and analytics to help organizations make data-driven decisions and improve their IT performance.
Features:
•Incident and problem management
Asset tracking knowledge base self-service portal.
•Support of the ITIL framework and automation, mobile access options implemented; as well as reporting tools.
•Pricing:
•Standard: $10.00
•Professional: $21.00
•Enterprise: $50.00
•Pro features:-
•Comprehensive ITSM features.
•Adjustable to various business sizes.
4. Tenable
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In today's fast-paced digital landscape, vulnerabilities can emerge and threats can materialize in the blink of an eye. Tenable, a leading provider of AI-powered cybersecurity solutions, is helping security teams stay ahead of the curve with its suite of innovative tools. By leveraging the power of artificial intelligence, Tenable enables organizations to gain comprehensive visibility into their attack surface, prioritize risks based on potential impact, and automate remediation efforts.
Tenable's flagship product, Tenable.cs, is a cloud-based vulnerability management platform that provides continuous scanning and assessment of IT assets. Tenable.cs leverages machine learning to identify and prioritize vulnerabilities based on exploitability, severity, and business context. This allows security teams to focus their resources on the most critical risks and remediate them quickly and efficiently.
•Features:
•Vulnerability management
Continuous monitoring, reporting, and dashboards.
•Compliance management and asset discovery.
Pricing:
•Totally Free
5. Fresh service
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Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base.
•Features:
•ITIL conformed service desk, incident management system
•Asset management knowledge base.
Automation, collaborative tools, a mobile app and analytics reporting.
•Pricing:
•Starter: $19.00
•Growth: $49.00
•Pro: $95.00
•Enterprise: $119.00
•Pro features:-
•User-friendly interface.
•Excellent integration capabilities with third-party apps.
6. Darktrace
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Darktrace redefines cybersecurity with AI. Gone are the days of reactive defenses. This intelligent IT tool proactively detects and neutralizes threats in real-time, thanks to its advanced machine learning algorithms. Empower your IT team with Darktrace and gain the upper hand in the ever-evolving cyber battlefield.
Features:
•Network threat detection and response powered by AI.
•Autonomous response
•Behavior analytics and cloud security available
Pricing:
•30-day free trial
•Small: $30,000 in 12 months
•Medium: $60,000 in 12 months
•Large: $100,000 in 12 months
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7. Crowdstrike Falcon
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CrowdStrike Falcon emerges as a top contender for Best AI Software for IT professionals in 2024. This cloud-based platform leverages the power of artificial intelligence to deliver comprehensive cybersecurity solutions. By combining endpoint protection with advanced threat intelligence and incident response capabilities, Falcon empowers IT professionals to proactively defend against modern cyber threats.
Features:
•Endpoint defense and threat intelligence
•Immediate response
•A cloud-native anti-virus EDR platform.
Pricing:
•Free trial
•Falcon Pro: $6.99
•Falcon Enterprise: $14.99
•Falcon Premium: $17.99
